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FAQ

Product

Our dry shampoo for dogs is actually 100% natural.  Many competitors’ products that are labeled all natural, aren’t 100% natural.  Not only is our product safe for dogs, but it is effective.

Yes. The formula is composed of 100% natural ingredients that are safe for use on dogs.  We hired a third-party company perform a toxicological and safety assessment of the formula and they confirmed that it is safe for use on dogs.

We formulate and manufacture our products in the U.S.A.

Orders

We accept major forms of credit cards such as American Express, Mastercard, and Visa.  We also accept payments via Apple Pay and PayPal.

Please email support@princelypup.com with any questions.

Please contact us immediately at support@princelypup.com.  If your order has not been fulfilled and shipped yet, we can edit or cancel your order.  If it has already shipped from our warehouse, please refer to our Return Policy.

If you are not happy with your Princely Pup purchase, please send an email to support@princelypup.com, put “Return Request” in the subject line, and include your order number within the body of the email.  If it is within 30 days of purchase, we will provide you with details to return your order as well as issue a refund for the product(s).  We do not refund shipping fees.

We charge a flat rate of $4.00 for ground shipping. If your order is over $30, you qualify for free ground shipping.

You can expect to receive your order within 2-7 business days after your order has been processed.

No, right now, we are only shipping within the U.S.A.

100% natural dry shampoo for dogs and dog grooming brush

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